Here are some of the questions on this subject that we see regularly at Server Sentry.
What is web hosting?
Strangely, this can sometimes mean slightly different things in the IT Services industry.
Typically it means that your website and associated services, including data, reside on a third-party’s equipment and at their site. It means you don’t have the bother of needing to buy and maintain your own servers, arrange for backups or put into place IT disaster recovery plans etc.
Sometimes, it can mean splitting your technology components between your own premises at a third party’s. So, your data may be on your premises but your website and applications on a provider’s physical premises and servers.
Is physical proximity essential?
In purely technical terms no. Your hardware and software could be anywhere.
However, in terms of support to web hosting Melbourne companies may prefer to have a local services provider. Apart from anything else, it means that if a quick site visit or meeting is required, then it’s easy.
Is my data safe if it’s on somebody else’s equipment and site?
Yes, extensive safeguards are taken but this is an important subject and you should take this into account when selecting a provider – e.g. by asking what backups and disaster recovery plans they have.
Note that in some relatively rare cases, there may be legal issues to do with custody of data, for example, in situations relating to personal financial information.
These are relatively rare though and can be discussed with providers as required.
Will my hosting be available 24 x 7?
If that’s a service you have selected and paid for, then yes.
Make sure though that service availability promises are backed up by firm guarantees rather than just pious statements of good intent.
In the domain of web hosting, Melbourneproviders may be only too pleased to welcome you for a site visit and to run you through the specifics of their service availability hours and post-implementation support capabilities (e.g. their helpdesk services).
What is web hosting?
Strangely, this can sometimes mean slightly different things in the IT Services industry.
Typically it means that your website and associated services, including data, reside on a third-party’s equipment and at their site. It means you don’t have the bother of needing to buy and maintain your own servers, arrange for backups or put into place IT disaster recovery plans etc.
Sometimes, it can mean splitting your technology components between your own premises at a third party’s. So, your data may be on your premises but your website and applications on a provider’s physical premises and servers.
Is physical proximity essential?
In purely technical terms no. Your hardware and software could be anywhere.
However, in terms of support to web hosting Melbourne companies may prefer to have a local services provider. Apart from anything else, it means that if a quick site visit or meeting is required, then it’s easy.
Is my data safe if it’s on somebody else’s equipment and site?
Yes, extensive safeguards are taken but this is an important subject and you should take this into account when selecting a provider – e.g. by asking what backups and disaster recovery plans they have.
Note that in some relatively rare cases, there may be legal issues to do with custody of data, for example, in situations relating to personal financial information.
These are relatively rare though and can be discussed with providers as required.
Will my hosting be available 24 x 7?
If that’s a service you have selected and paid for, then yes.
Make sure though that service availability promises are backed up by firm guarantees rather than just pious statements of good intent.
In the domain of web hosting, Melbourneproviders may be only too pleased to welcome you for a site visit and to run you through the specifics of their service availability hours and post-implementation support capabilities (e.g. their helpdesk services).
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